Field of View and Lens Focal Length

Q: What are Bandwidth, Focal Length, Field of View and Sensor Size?

A: See our CCTV Glossary

Q: How to print the result?

A: Please use following way:

1. Right click on the list of cameras and select “Copy Cameras List to Clipboard”.
2. Launch Open Office, Microsoft Word or Microsoft Excel.
3. Select Edit/Paste to paste the list of cameras.
4. Select File/Print.

Q: How to export the FOV image to other software, like MS Word, Excel, AutoCAD or MS Visio?

A: Please use Right-Click on the Field of View drawing and select “Copy Picture to Clipboard” from context menu. For export to Microsoft Word, MS Paint, or other windows application please switch to that application and use “Paste” (Edit/Paste) menu to insert the image into the document. In case if you need to export drawing to a file, you can save this image as .BMP or .JPEG from MS Paint.
Q:What is the unit of measurement of Distance, Camera Height or Object Height - is it measured in meters or in Ft.?

A: Please choose system from menu “Settings\System”. You can select Metric (meters) or Imperial(ft.) system.

Bandwidth and Disk Space Calculations

Q: Is there a way to include NTSC resolutions in the calculator?

A: Starting from version 5.0 all popular NTSC resolutions were added to all our products. Also starting from version 5.0 it is possible to add a custom resolution. Use “Menu/Settings/Custom Resolutions”.

Q: About Disk space calculation. We almost always use motion recording so therefore you need some estimate on how much of the specified time is triggering motion recording. Of course this is very hard to know in advance, but it would be better to at least be able to specify an percent (10-100%) and also be able to set the time interval for when that is relevant (say between 10 AM to 9 PM, or as many prefer, 9:00-21.00 á la military style).

A: Starting from version 5.0 we have introduced Motion Activity (Activity %) parameter in disk space calculation. It is even possible to calculate Activity from recording and motion activity schedule.

Purchase and Activation

Q: What is “Hardware ID” for CCTV Design Tool?.

A: If you want to purchase the “CCTV Design Tool” you should start the software and write down your PC “Hardware ID”.

hardware id

This value must be entered during the purchase.  After the purchase is complete you will receive your registration name, serial number and a password for the next activation.

JVSG Design Tool - Entering serial number

Q: I need to activate CCTV Design Tool on other PC because my previous PC crashed. My hardware ID is xxxx-xxxx, reg name: xxxxxxx, password: xxxxxxxxx.

A: You can use automated software activation system. Just visit our login page and use your email and password. After that, please select purchased product, copy new HardwareID and click Activate.

activation page

Q: The serial number doesn’t work. The software keeps telling me to restart my application to complete registration.

A: Serial numbers are generated automatically and 100% of the time serial numbers were correct. Please check if you entered your serial number in the corresponding software.  The serial number for “IP Video System Design Tool” doesn’t work for “CCTV Design Tool” and vice versa. These software packages use different serial numbers.  In this case please download the software you have purchased.

Other typical problems are a leading or trailing spaces ” ” in serial number or registration name.

The third possible scenario is using non-Latin letters (like “Ô, “Ä”) in the registration name. In this case please contact us to resolve.