Focal Length (measured in mm) – The distance from the center of a lens to the focal point (sensor). The longer the lens focal length, the narrower is the angle of view.

To calculate the CCTV angle of view or lens focal length, you need to know some parameters of the installation. If you need to calculate the CCTV focal length, you should specify the following parameters:

• Distance from Camera – maximum distance from Camera to the target.
• Camera Installation Height – Security camera installation height.
• Field of View: Height – Height of the target (for example 1.8 m or 6ft for people). When you select the Field of View(FOV) Height for the camera installation, the software calculates the camera Tilt.
• Field of View: Width – The other option is to specify FOV width instead of the height. Just enter the desired width of Field of view (viewing area) for the specified camera distance. If you modify FOV parameters, the Focal Length and the Viewing Angles will be automatically recalculated. The other option is to specify viewing angles instead of FOV Width. In this case, FOV and Camera Focal Length will be calculated automatically.
• Camera Sensor Format – CMOS or CCD sensor size (sensor format). You can choose the sensor format from: 1/2.3″, 1/2.5″, 1/2.7″, 1/2.8″, 1/2.9″, 1/3″, 1/3.6″, 1/1.8″, 1/2″, 1/4″, 1″ and 1.25″. Usually, you can find the sensor format in the camera specification. A typical value for network camera with Full HD resolution is 1/3 inch.

See IP Video System Design Tool, CCTV Design Tool, Online Camera Lens Calculator;

Part5: Bandwidth and Storage Space Estimation

Picture 1. IP camera bandwidth calculator. h.265 and h.264 storage calculation.

• Resolution – Camera resolution in pixels. You can select resolution from the drop-down list. The list contains most popular PAL and NTSC camera resolutions (like 352×288 CIF PAL, 704×576 4 CIF PAL) as well as some typical network cameras resolutions (like 640×480) including megapixel resolutions (1280×1024, 1600×1200), HD and full HD resolutions (1920×1080) as well as others.
• Compression – Video compression. You can choose from MPEG4, H.264, four levels of Motion JPEG (MJPG) compression (from Low to High) and “RAW Data”. If you use Motion JPEG you can use different JPEG compression levels. If you use low MJPEG compression (level 10) you get best quality of picture and about 10 times lower frame size. If you use Medium MJPEG compression (level 20) you usually obtain a good picture quality and an optimal Quality/Frame Size ratio. With a JPEG level more than 50 your picture became bad for video surveillance purpose.
• FPS – Frames Per Second. Typical FPS for video surveillance system is from 5 to 15 frames per second. In some applications (like CCTV in casino) it is required to use higher speed values (25-60 FPS). Alternative name for FPS is IPS (Images Per Second).
• Days – Required length of video archive in days (24 hours). Used for storage space calculation.
• Cameras – Number of cameras in your CCTV installation with the same parameters.
• Recording % – Estimated motion recoding activity. 100% for constant recording. This parameter is used to calculate disk storage space in case the video is recorded on a schedule or on a motion detector.
• Image Complexity – Frames from some CCTV cameras are more detailed and have a higher frame size.
• Motion % – Motion activity (100% for constant activity). This parameter is used for MPEG4 and H.264 bandwidth estimation.

As a result for each camera type you get:

• Frame Size (Kilobytes)- software can make frame size estimation based on resolution and compression. In some special cases you can measure your real frame size and specify it in this field.
• Bandwidth, (Megabits per second) – How much network traffic is required for these cameras.
• Disk Space, (Gigabytes) – Disk storage space required to store video archive.

At the bottom of the window you can find total bandwidth and disk space required for your video surveillance system.

To make proper bandwidth planning you should know practical the bandwidth values for your network type.

• 1 Gigabit Ethernet: 500 Mbit/s
• 100 Mbit Fast Ethernet: 55-60 Mbit/s
• WIFI 802.11g 54 Mbit:  12-25 Mbit/s

The software calculates Frame Size estimations from Resolution and Compression using our own method based on our MJPEG frame size research.

Bandwidth and storage space are calculated using following formulas:

Bandwidth (Mbits) = FrameSize (Kb) * 1024 * 8 * FPS * Cameras / 1000000
Storage Space (GB) = FrameSize (Kb) * 1024 *FPS * Cameras * Days * 24 * 60 * 60* Activity * / 1000 000 000
The recent version of JVSG Design Tool also calculates RAID arrays: RAID1, RAID5, RAID6, RAID10 modes are supported.

You can also estimate bandwidth and storage using JVSG online CCTV storage calculator.
See also: Video Tutorial, IP Video System Design Tool, CCTV Design Tool;

How To Get Started?

After downloading the installer, just launch IPDesignToolSetup.exe and start the installation. Launch the program. Please press the “OK” button to get the trial version started. In case you have already have a license key for version 7, just press the “Enter Key” button and enter the license key which was supplied to you at the time of purchase. In case you are using the trial version the period of trial is 45 days from the date of installation, which should give you more than sufficient time to try out the various features and functionalities before purchasing the full version.

Given below is a Quick Start Guide to help you run the software in a smooth manner

Quick Start Guide

A typical scenario is created and outlined below to help you get an idea how to go about using the software.

1. Launch the program and choose Site Plan tab.
2. [optional] Load your site plan or floor plan (Right click on Site Plan tab and choose Background/Load Image). You can load site plans in JPEG/BMP/PDF format or not large drawings in DWG format. When the site plan is loaded, you will need to scale the background image by specifying a distance between any 2 points of your site plan.
3. Add walls and other obstacles (trees, cars etc) on Site Plan tab to see how walls and other obstacles affect camera view zone. You can adjust wall height by changing “H” parameter in the toolbar.
4. Add video surveillance cameras and specify initial camera parameters that you know, like
   • Camera Installation Height
   • Camera Resolution (optional)
   • Sensor Format (optional)
   • Lens Focal Length (optional)
5. You can also specify Field of View (FOV) Width instead of Lens focal length.  When you specify some of these parameters, the program automatically calculates the remaining ones.
6. [optional] You can specify the Distance from Camera to the target. For example when the CCTV camera is located in the room, you can specify the distance till the point where people/intruders could walk. You can specify this distance by changing Distance from Camera parameter or by dragging red endpoint for selected camera on the site plan.
7. Check the camera zones. Modify cameras FOV (Field of view) width if needed using yellow endpoints or by entering a number into FOV Width field. Different colours are used in the program to display different resolutions as follows.
   • Red colour for resolution sufficient to identify a person
   • Yellow colour for resolutions sufficient to recognize a person
   • Green colour for resolutions sufficient for monitoring purposes

In order to make recognition/identification areas large you can choose a video surveillance camera with higher resolution or make the angle of view narrower.


8. On the Camera Installation Drawing tab you can find projection from the side. On this view you can see vertical angle of view and tilt of the selected camera. To change camera tilt please modify FOV Height or Distance from Camera or just use mouse to drag the image up or down in the Camera 3D View window.
9. You can see enlarged view from the selected camera on the 3D View tab. The program can explicitly display how the lower camera resolution can decrease the quality of the resulting image (you need to switch on Real Camera Resolution option by using right mouse click).
10. Add and place cameras on the site plan, change cameras field of view to achieve optimal camera coverage while taking into account the customer requirements.
11. Calculate required disk storage space for video archive and estimate required network bandwidth (for network cameras) on Network Bandwidth & Disk Space tab. You will just need to specify Camera Resolution, Compression, desired number of frames per second (FPS column), and desired retention time in days (Days column).

Control Keys and Mouse Operations

To navigate your site plan you can use the following commands:

• To Zoom In or Zoom Out the site/floor plans you can use mouse wheel or can press Ctrl+Shift+Left or Right mouse buttons.
• To scroll the site plan you can press and hold the mouse wheel and move the mouse in the desired direction or hold Alt key while click and drag the mouse cursor.

Video tutorial How to Quickly Design Security Camera (CCTV) System

To see help file please press F1 or use Menu/?/Help Content or read Online Help.

Annual license keys remain valid for 12 months from purchase. During this period, you get access to upgrades, database updates and customer support.

Permanent license keys are permanent and will never expire (unless you purchased an annual or 3-year subscriptions).
Every permanent license purchase includes 12 months of maintenance (free upgrades, free camera database updates and basic email support).

Can I reinstall the program when I change my PC?
Yes. You can reinstall the program without any problems. In order to reinstall please do the following steps:

• Uninstall IP Video System Design Tool on your old computer
• Install the IP Video System Design Tool on your new computer
• Launch the program and enter your license key (in case if your license key is an upgrade key, you need to enter your initial license key first)

Can I install the program on my laptop (home PC) as well?
Yes. 1 single license allows to install the program on your main PC + your laptop (or home PC). But you shouldn’t use both instances simultaneously.

What is the difference between Pro and Expert versions?

In addition to the Pro version features the Pro version allows to:

• you can add up to 256 cameras per project (64 for Pro version)
• additional 3D models (for airport, railroads, security equipment)

What is the difference between Basic and Pro licenses?

In addition to the Basic version features the Pro version allows to:

• you can add up to 64 cameras per project (16 for Basic version)
• import vector drawings in AutoCAD format (.dwg, .dxf, .dwf files)
• import user 3D models in Collada or OBJ format (.dae, .obj)
• there is an additional DVR View window
• additional visual effects on 3D View tab
• tilted surfaces are supported

Are the new version upgrades paid?
In case if you purchased a permanent license, as a registered customer, you are entitled to 12 months of maintenance and free upgrades. However even paid upgrades (after 12 months) are offered with significant discounts.

What will happen after I place my order online?
The license key is sent automatically by e-mail when your order is verified by our e-commerce provider.

When will I receive my license key?
Usually within 10-15 minutes. If you’ve paid by Credit/Debit card and haven’t received your license key during 24 hours please contact us. In rare cases you can get a phone call from our e-commerce provider, so please enter a valid phone number during the purchase.

Is my order secure?
Yes. PayPro Global Inc.[225 The East Mall, Suite 1117, Toronto, Ontario, M9B 0A9, Canada]
is under contract with JVSG to process online orders and collect payments for our products.

PayPro provides a trusted order processing service to thousands of software vendors worldwide.

PayPro is PCI DSS Certified (Payment Card Industry Data Security Standard). PCI DSS is the most important security standard for the card payment industry. All transactions are made using a SSL connection (128 bytes) provided by Thawte. The data sent from your browser to PayPro servers is always encrypted. PayPro servers are certified McAfee Secure and scanned periodically by ScanAlert for known vulnerabilities.

Avangate BV [Prins Hendriklaan 26 II, 1075 BD Amsterdam, The Netherlands] is PCI DSS and BBB certified.

Can I order IP Video System Design Tool from a local reseller?
Sure. Please find a list of resellers at JVSG Local Resellers page.

How will you deliver my product?

Usually, our software products are delivered electronically.
You will receive your license key as well as you can download the software from our web-site.
There is an option to order a backup CD as well.

What payment options do you offer?

• Visa, Visa Electron, MasterCard, Maestro, American Express, Solo, Discover, JCB, Local credit/debit cards
• Purchase Orders, ACH, Wire Transfer,
• PayPal,  Boleto Bancário,  iDeal, Paysafecard, WebMoney, Yandex.Money, Alipay, Giropay, QIWI Wallet
• Fax order, phone order (24/7), Check, cash

How can I pay by wire transfer?
Our e-commerce provider generates an Invoice. You pay the Invoice from your bank. For those paying with wire transfer or purchase order a manual processing fee ($10 USD) will be added to the price.

What currencies do you accept?
Our e-commerce providers support most of currencies.

Do you provide discounts?
Sometimes. The complete list of discount options is here.

Do you provide money back guarantee?
We provide all our customers with a 14-day Money-Back Guarantee.The terms of this money-back policy are: A money-back (refund) is provided only within 14 days after the date of purchase (no money-back can be claimed after these 14 days). Customers must request technical support before submitting a refund request and follow the instructions given by the support team in order to make the product operate correctly. There is one money-back procedure for each customer and we do not provide repeated money-backs to the same customer to prevent misuse of this policy.

I need a written quote issued in my company name.
Please go to our order page, click Buy, fill the form and press Get Quote button.

How will I receive my invoice?
You will get your invoice from PayPro by email.
For all the purchase questions please contact PayPro Global by phone, fax, or email.
Phone: + 1-866-933-4313(toll free), +1-646-873-6857(international)
Fax:   + 1-866-724-3925(toll free), + 1-416-981-7818(international)

Purchasing department asks me for TIN number or W-9/W-8BEN form. Do you have one?
Because we sell software via PayProGlobal, you need their TIN/business  number. TIN of PayPro Global is: 858412554RT0001

You can download W-8BEN form from here: W8BEN.

Is EU VAT tax included in the price for customers from EU?

No, VAT tax isn’t included. All European customers are asked to provide their valid VAT ID number. In case if you provide your VAT ID then no EU VAT charge will be added to the order.

Your e-commerce provider doesn’t accept my card.  Do you have any alternative payment processors?
Yes. In case if your card is valid, but rejected by our e-commerce provider, you can use our European payment processor: Avangate BV from Netherlands. Purchase links:   Basic version, Pro version.

How can we become an authorized reseller?

Simply send your request to us. We’re really interested in new partners.

I have received a registration number (license key). What should I do?
You should start the software and enter your Registration Name and License Key(Serial Number)
in the corresponding fields. In case if you already have entered a temporary license key,please go to

Menu/?/About and click Enter New License Key button.
It is recommended to use “copy and paste” functions (Ctrl-C Ctrl-V) to copy exact registration name and serial number.

Please make sure you entering your license key in the software you have purchased. Serial numbers for IP Video System Design Tool version 6.x are not compatible with license keys for IP Video System Design Tool version 7 and vice-versa.

Video Tutorials: How to enter license key into version 10 How to enter license key into version 7 or 8

Version 6 can be downloaded from here.

How can I enter a new license key when upgrading from Basic to Pro version?

Please launch the program, go to menu/?/About and click “Enter New License Key” button.

How do you calculate Field of View (FOV)?

A simplified calculation for 1/4-inch CCTV lens can be made using the following formula:

W (horizontal width) = (distance) * 3.2 mm / (Lens Focal Length)

where 3.2 mm is the horizontal size of 1/4″ CCTV sensor (4.8 mm for 1/3″ sensor).

It is very important to use the right lens for desired field of view; otherwise the images on security cameras will not be satisfactory. CCTV security camera lens with fixed focal length are less expensive and give smaller distortions but do not offer flexibility in terms of  field of view choices.

Avoid using commonly available online lens calculators because modern wide-angle cameras have non-standard wide angles (like 110 degrees instead of 85 degrees calculated by outdated Field of View calculators), and only a FOV calculator with a built-in database of camera models can show correct angles and calculate FOV precisely.

Non standard camera angles

Few years ago most of camera manufactures used camera lenses with normal lens and viewing angles for such lens could be calculated using usual ArcTan() formula.

HorizontalAngle= 2 * arctan(SensorSize/(FocalLenght * 2))

But now there are plenty of camera models with non-standard angles.

For example for Hikvision DS-2CD2622FWD-I(Z)(S) the manufacturer has the following angle range specified: from 35 to 106 degrees. Ordinary lens calculators will give a wrong angle range, most likely: from 24 to 85 degrees.

Also for a proper lens selection you should consider both camera installation height and object height. Without taking all these parameters in the picture, the calculation error can exceed 30%.

Field of View Calculator

Here is the new 3D Online Lens Calculator with a built-in camera database.

As a better alternative you can use IP Video System Design Tool, our professional CCTV design software. With that tool you can load a site map, add multiple cameras and see how modification of any installation parameter can affect the camera coverage.

Camera Field of View on 2D site plan (different colors represent camera zones with different pixel density):

Calculating Field of View for cameras on the imported site map or floor plan.

For that Hikvision DS-2CD2622FWD-I(Z)(S) camera the manufacturer specified the angle range from 35 to 106 degrees.

The only way to calculate the horizontal angle or field of view is to use manufacturer’s data and therefore tools with database of camera models, like IP Video System Design Tool show the correct result:

Built-in camera FOV calculator displays the range of viewing angles for the selected wide angle camera with variofocal lens.
 

Watch Video Tutorial

Camera Field of View Simulator

Simulation of the camera Field of View in 3D using IP Video System Design Tool.

 

Field of View Calculator

In action:

 

See also: Lens Calculator

Download trial version of IP Video System Design Tool [for Windows 11/10/8/7, 365 MB]

Yes, but there is a free test version to test out all the features. And there is a 30-day money-back guarantee.

Is IP Video System Design Tool safe to use?

We develop this software for more than 10 years.
Our program is trusted by more than 8000 companies.
Dahua, Hanwha-Techwin, Hikvision, IDIS, Uniview, Vivotek, BOSCH and other camera manufacturers recommend our software to it’s users.
IP Video System Design Tool installer is digitally signed. Please download IP Video System Design Tool from JVSG website only and check the digital signature.

Do you support multi-sensor cameras?

We have supported multisensor/panoramic/several-lenses cameras starting from version 11. Please, download and install the latest version.

Google Maps function doesn’t work

If Google Maps doesn’t work in version 2022, please go to menu: Settings/Program Preferences/Web and check “Alternative settings for Google Maps”.
In case if you you use version 11.2 or earlier please download the latest version.

How can I create a project with several floors?

You can create projects with several floors in the program, but objects will be connected with one general layer.

Video Tutorial

As an alternative you can split floors into several projects or create floors in one project near each other.

Which file formats can be imported into IP Video System Design Tool?

You can import .PDF/.JPEG/.PNG/.BMP/.TIFF/.DWG/.DXF as a background image (AutoCad drawings – in Pro/Expert versions) and import user 3D models in OBJ and DAE file formats (Pro version and higher).

How to deal with large projects (more than 250 cameras)?

3D modeling of video surveillance systems is a resource-demanding task. Fish-eye, PTZ, and multi-sensor cameras require even more processing power. We recommend
use modern computers with a high-performance graphics card like NVidia 3080.

• lower the number of obstacles (walls, boxes, cylinders) in the project
• divide projects into smaller parts (different floors, indoor and outdoor)
• disable visibility of camera zones for some cameras
• switch off the “Walls cut zones” function

I have installed the program, but it works really slowly.

1) First of all, please, check your system configuration.

Recommended configuration:

- Intel Core i5/i7/i9 processor or compatible.

- 16 (8) GB of RAM.

- Discrete graphics card like Radeon or NVidia.

We recommend using high-performance gaming graphics cards. For large projects, it is better to use NVidia GeForce graphics cards as 980/1070/1080/1660/2060/2070/3060 etc.

- OS Windows 10, 8, 7

2) Secondly, please, try to launch the program with a discrete graphics card. Click on the program icon, select ‘Run with graphics processor’ -> ‘High-performance *** processor’.

3) Thirdly, please, check that your graphics card drivers are up to date.

For Intel graphics cards:

Please, download and install new graphics card drivers by the following steps:

1) Please go to Intel Download Center:

http://downloadcenter.intel.com/

2) Type your graphics card model name like “Intel HD Graphics ***” and click Search. You will get a list of drivers for your graphics card for different versions of Windows.

3) Download the latest drivers package and install it on your PC.

For NVIDIA:

In case you need to update your NVIDIA graphics card drivers, please, do this via NVIDIA application or download the graphics card drivers here:

https://www.nvidia.com/Download/index.aspx

P.S. If your graphics card is NVidia Quadro, these models for many years had problems with OpenGL drivers. We (and many CAD manufacturers) recommend using graphics cards like NVidia 980/1070/1080/1660/2060/2070/3060 etc. or modern Radeon cards.

For AMD/Radeon

In case you need to update your AMD graphics card drivers, please, do this via AMD application or download the graphics card drivers here:

https://www.amd.com/support

Q: I can not activate the license key. The program says it is not valid.

A: First of all, please, check that you have entered the EXACT name and key for the purchased license.

Also, for purchased upgrades and maintenance renewal, the program needs your original license key first.

In order to activate the upgrade license key on the computer, where the program was not installed, please, do the following steps:

1) Download and install the program.

2) Activate your original license key, by opening the menu ?/About/Enter license key. Copy and paste the needed information. If the original license key is lost, you can write to support@jvsg.com to restore it.

3) Restart the program and enter your new name and upgrade the license key.

Please, check that you entered the exact Name and Key. You might have different names for original and upgrade license keys.

Q: I have installed version 10 (or higher), but the program says I can not place more than the exact number of cameras per project (the camera limit has been reached).

A: Starting from version 10 our Basic version is limited to 16 cameras per project, the Professional version – to 64 cameras, Expert version – to 256 cameras.

You can upgrade your license key to a version higher on the upgrade page.

Q: I need a certain camera model, but can not find it in the database.

A: You can add user camera models, using this guide.

Also, our team will be glad to help you with adding camera models. Please, contact us – support@jvsg.com.

Q: I have an error message: “Error: access violation …. “LastCP is ‘RF’”

A: This error may be caused by Microsoft Windows OS updates.

Please, do the following steps:

1) Uninstall the software.

2) Make sure that all antivirus and security software is temporarily disabled and there is no security software running (also Windows security system).

3) Re-download and reinstall the software. Do a right mouse click on the installer and select “Run as administrator”.

4) Launch the program using the “Run as Administrator” function (do the right mouse click on the program’s icon and select “Run as administrator”).

Q: I installed the product correctly and activated the license. The program launches, but it stays in the taskbar.

A: This issue can be linked with using the second monitor. There is a chance that the program have stored it’s coordinates on a screen that is disconected now.

Please, try these 2 solutions:

1) In the taskbar select “IP Video System Design Tool” and press “Win + Arrow Up”

2) try to delete registry settings for the program. For that, please run regedit.exe (press Window Key + R, type regedit.exe ENTER). Delete HKLM_CURRENT_USER/Software/JVSG branch. Please double-check that you delete just the JVSG branch and not others. After that, please reinstall the software.

Q: Can I install the program on another computer?

A: Personal license: 1 license allows you to install the program on your main PC and your laptop (or home PC). But you should not use both instances simultaneously.

Licenses for several users: The number of used computers should be the same as a license you purchased. The program supports a reasonable number of reinstallations connected with changing a computer/user for the Group/Division/Corporate license.

Q: How can I get the latest camera database?

A: You should have an active maintenance period for this. You can go to menu ?/About/Maintenance till.

In order to update the camera database in the program, please, click ?/Check for new versions/Synchronize.

Q: Does your program draw walls automatically based on AutoCAD files?

A: The wall can not be drawn automatically since there is no information in the DWG file on where is a wall and where is just a line in the drawing.

There is a Stamp Tool, which helps to draw walls faster.

How the Stamp tool works:

Click on a wall to select it, then select the Stamp tool and click where you want your new wall segment to end. Press ESC or the right mouse button to stop.

Example

Q: Can the program be installed on a terminal server?

A: IP Video System Design Tool is created to be run on a PC with a hardware-accelerated graphics card to achieve better 3D graphics performance.

We can not guarantee stable operation on virtual machines, remote desktops and terminal servers.

Q: Which formats are supported for a project export?

A: You can export your project to PDF and copy your calculations, drawings and 3D mockups to MS Word, Excel or other software. We do not have export to AutoCad formats, but this feature is in the priority features list for future versions.

Q: Do you have any training?

A: The usual time to master the program is from two hours to two days. In case something is unclear, please, open our user guide (by pressing F1 in the program).

We recommend to watch our video tutorials:

JVSG YouTube channel

Also, you can find our manual in the program’s folder (C:\Program Files\IP Video System Design Tool\doc\manual.pdf).

We will be grateful if you ask questions via email, it will help us to support you effectively.

You can also order a paid webinar from our teaching partners in United Kingdom (email: sdl@lambert-associates.co.uk) or France (email: info@justdoip.com).

Field of View and Lens Focal Length

Q: What are Bandwidth, Focal Length, Field of View and Sensor Size?

A: See our CCTV Glossary. The program has a help file.

Q: I’ve got a message “Module is damaged“.

A: Please download and install the latest version.

Please check the program’s Digital signatures (right click the .exe file in Windows Explorer/Properties/Digital Signatures) the program should be signed by the code signing certificate of Ipica Ltd , Aipika, or  JVSG Team. The certificate should be valid (if not please re-download the installer).

The Internet connection should be enabled so Microsoft Windows can check the code signing certificate authority.
In case if you have Windows 7 please install one of the latest service packs (2,3,4).
In case if you have Windows XP please install XP Service pack 3.

There is a chance that a damaged EXE file is installed on your PC (in case if it was downloaded from warez or pirate websites).

Q: The license key doesn’t work.

A: License keys are generated automatically and 100% of the time license keys were correct. Please check you enter exact Name as it is written in your registration email message.

Please check if you entered your license key in the corresponding software.  The serial number for “IP Video System Design Tool” version 6, 7 or 8 doesn’t work for version 9.

In this case please download the version you have purchased or purchase an upgrade.

The third possible scenario is using non-Latin or accented letters (like “Ô, “Ä”) in the registration name. In this case please contact us to resolve.

IP Video System Design Tool doesn’t  use the activation process. All you need is to enter your license key and EXACT registration name as in your purchase confirmation email.
Please use Copy&Paste functions or CTRL+C, CTRL+V keyboard shortcuts to copy and paste your license key and registration name.

There is a video tutorial “How to enter license key into version 7″  on JVSG Youtube Channel.

Q: I’ve got an error message: Access violation in (OpenGL) module ‘ig75icd32.dll’

A: This error is caused by a problematic version of Intel Graphics card drivers.

List of problematic versions of Intel HD Graphics drivers: 9.17.10.3040, 9.17.10.4229, 9.18.10.3204, 9.18.10.3220, 9.18.10.3234, 9.18.10.3272, 9.18.10.3324, 10.18.10.3345,  10.18.10.3621

To fix this error, you need to update your Intel graphics card drivers.
Please download and install new graphics card drivers by using your PC drivers update procedure or by the following steps:

1. Please open Intel Download Center website: http://downloadcenter.intel.com/
2. Enter your graphics card model name (for example: Intel HD Graphics 4600)
3. Choose your graphics card model and press “Find” button
4. Choose a proper graphics driver for your Operation System.
5. Install drivers.

Q: When I click on Site Plan tab I see Camera Installation Drawing instead. Site Plan doesn’t show up.

A: This is a bug in Intel OpenGL drivers version  22.20.16.4771  . Please install verison 22.20.16.4836 or newer from your PC manufacturer website or from Intel Download Center.

Q: I have a problem with mouse wheel Zoom In/Zoom Out  on Windows 10. I have IP Video System Design Tool version 8

A: To fix the issue with the mouse wheel please switch off  the Windows 10 “Scroll inactive windows” mouse setting.

Go to Windows10 Settings/Devices/Mouse&Touchpad/ and set Scroll inactive windows when I hover over them to Off.

See screenshot.

Q: I’ve got a message “Beta period is over“. Then program quits.

A: Please download the latest version.

Q: What graphics cards are recommended?

A: We recommend to use AMD Radeon and NVidia GeForce graphics cards. Integrated Intel Graphics cards are often quite slow. We don’t recommend NVidia Quadro cards because of bugs in drivers.  Please note, it is really important to download and use the latest graphics card drivers.

• Intel(R)HD Graphics 4400 – 4600; Version 4.0.0 – Build 9.18.10.3272: Graphic card driver crashes on loading background images and on switching to DVR View(Error message “Access violation at address 160C1BB6 in module ‘ig75icd32.dll’. Write of address 00000000″). Please update Intel graphics card drivers to Build 10.18.10.3621 (or 15.36.7.64.3960) to fix the problem.
• Intel(R) HD Graphics 3000; Version:3.1.0 – drivers Build 8.15.10.2696:  Minor OpenGL errors. Please use HD Graphics Family driver Build 8.15.10.2509.
• Intel HD Graphics or Intel  HD Graphics Family. Please install the latest drivers from Intel Download Center (for example 8.15.10.2827). Older OpenGL drivers (like 8.15.10.2202 or 6.14.10.5394 ) do not work properly.
• Intel (R) 4 Series Express Chipset. Please install drivers version 8.15.10.2555 (version 8.15.10.1808 doesn’t work properly).
• Microsoft GDI Generic driver: this means there are no drivers installed. There is no hardware acceleration.  When the program uses GDI Generic, the program tries to do reinitialization and sometimes cannot load large textures. Please install proper graphic card drivers instead of GDI Generic driver stub.
• NVidia Quardo 1400-1600.  Old OpenGL drivers work too slow.
• NVidia Quadro K1000M, K2000M, K3000M, K4000M, K5000M, M3000, M2000 …. OpenGL drivers are too slow in OpenGL 1.0 Mode. NVidia driver version 4.2, 4.3 can cause some problems.

Q: Version 7 gets frozen on loading textures (Intel graphic cards).

A: That happens because of errors in Intel OpenGL drivers (e.g. version  8.15.10.1808).

To fix the problem, you need to download and install the latest Intel graphic card drivers. For example, drivers v. 8.15.10.2555 from 13.10.2011 work without any problem. You can download recent graphic card drivers from your PC manufacturer’s website or from  Intel Download Center.

In case if you have 2 graphics cards (Switchable graphics: Intel + AMD Radeon or Intel + NVidia) please use your laptop manufacturer driver update procedure (for example “HP Support Assistant” software in case of HP laptops).

The easiest way to find your graphics card model is to run the DirectX Diagnostic tool:
1. Press WindowsKey + R or click Start menu, then Run.
2. In the Open box, type dxdiag , and then click OK.
3. The DirectX Diag Tool opens. On Display tab you will  see the name of your graphic card.

Q: I have some performance issues on my laptop NVidia Quadro 1400/1500/1600 graphics card

A: Please install the latest NVidia drivers. All these issues with OpenGL support on NVidia Quadro 1400, 1500, 1600 were solved in the latest NVidia drivers.

We received reports that NVidia Quadro drivers version 4.2.0 for NVidia Quadro K3000M  work really slow.

Q: I’ve got an error message “Entry Point Not Found“, “The procedure entry point EncodePointer could not be located in the Dynamic Link Library KERNEL32.dll” on Windows XP.

A: IP Video System Design Tool Versions 7-10 requires at least Windows XP Service Pack 3. In case if you use Windows XP SP1 or SP2 (or Windows 2003 Server), please install Microsoft Windows XP Service Pack 3 Microsoft Service Pack Center.

Q: I’ve got an error message  ”It’s not possible to locate ordinal 3109 in LIBEAY32.DLL” or “The procedure entry point CRYPTO_memcmp could not be located in the dynamic link library LIBEAY32.dll“.

A: Please install OpenSSL libraries version 1.01 or higher.

Q: What is the unit of measurement of Distance, Camera Height or Object Height – is it measured in meters or in Ft.?

A: Please choose the measuring system from menu “Settings\System”. You can select Metric (meters) or Imperial(ft – US units).

Bandwidth and Disk Space Calculations

Q: How to make “Motion%”, “Recording%” and  ”Image Complexity” columns appear?

A: Please right click the bandwidth calculation table, and choose Show/Hide Columns from the popup menu. Select these columns and click OK.

How to uninstall the software

To uninstall the software please follow de-installation instructions.